For those that are curious about such matters, Suma was built by myself (Brenton Camac). I’m a software engineer who specializes in custom website development and systems administration for small companies. In 2007 a client of mine needed a subscription-based pay-to-view website. I determined that Wordpress would suit her needs well and so went about evaluating [...]
This is the software license agreement which accompanies the purchase of Suma licenses. It can also be found in the Suma product package itself.
Issuing refunds is an unproductive and expensive activity for everyone involved. It takes up your time to explain the reason for the refund, and it takes our time to review your request, research the order, issue the refund, revoke the license and pay transaction fees on a no-net sale. No-one gains in this activity – [...]